Every question you have about My Native Tree, answered!
You can start with what you know. Names, birthdates, relationships, and locations are key. We also suggest photos and documents for a richer experience.
Absolutely! Photos, scans of certificates, and even videos bring your tree to life.
Don't worry! On the login page, click "Forgot Password" and enter the email address associated with your account. We will send you a link to reset your password.
Absolutely! We prioritize your privacy and security. To protect your data, we utilize industry-standard security measures, including bank-grade encryption. We never share your information with third parties without your explicit consent.
You have complete control over who sees your information. You can choose to:
Make your entire tree private: Only you and invited members with specific permissions can access it.
Share specific branches: Share individual branches with designated family members or friends.
Public photos: Choose specific photos to be publicly viewable (without identifying information).
Yes! You can set individual permissions for each family member you invite. Choose who can:
View only: See the tree but do not make changes.
Contribute: Add information and photos within designated branches.
Manage: Make edits and changes to the entire tree.
You have the option to download your entire family tree data (including photos and documents) before canceling your account. This ensures you have a personal copy of your information. After cancellation, your data is securely deleted from our servers.
Yes! You can Invite them to build the tree together, share stories, and add photos.
Of course! You can capture family history with personal stories, and memories.
Yes! Use our search tool to find specific individuals in your tree.
Yes! Start with a free basic plan to build a small tree and upload limited photos and documents.
You can easily upgrade, downgrade, or cancel your plan directly in your account settings.
You can access your tree from any web browser on your computer, tablet, or smartphone.
Yes! We have a dedicated support team ready to answer your questions.